IndiGo charges 'CUTE' fees from passengers, netizens starts trolling on twitter

Publish Date: 12 Jul, 2022
IndiGo charges 'CUTE' fees from passengers, netizens starts trolling on twitter

A new tweet is going viral on twitter about IndiGo flights charging “CUTE” fees from their passengers. Twitter user Shantanu shared the price breakup of his ticket fare to bring the internet's attention to a certain component in his ticket which was called the "cute fee". 

What did the tweet say?

Twitter user Shantanu shared the image and wrote, “I know I’m getting cuter with age but never thought ⁦IndiGo6E would start charging me for it". He shared the post and got a lot of trolls for his tweet. His tweet went viral within a few hours. 

While a few people tried to explain what this component was all about, others played along. In the screenshot, Shantanu has highlighted the ‘price summary’ section which highlighted various components of his airfare. Besides being charged for security and convenience, the passenger highlighted that the airline had a ‘cute fee’ included.

What does CUTE stand for?

'CUTE' fee stands for Common User Terminal Equipment. It is an amount charged for the use of metal detecting machines, escalators, and other equipment at the airport. It applies to the sharing of traditional check-in desks and the software platform to generate the bag tags. 

They enable airport operators to take space that has previously been exclusive to a single airline and make it available for use by multiple airlines and their passengers. CUTE technology allows all airlines to use their individual apps on the common platform for check-in, and the airport owns the units and equipment.

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